What people are saying“I was looking for a presenter that could empower Practice Nurses to take steps to ensure their own wellbeing at work and help them to handle difficult conversations with staff and patients. Ken was recommended to me as a presenter and he didn’t disappoint. He delivered a tailored workshop that was interactive and positive and, as requested, included culturally sensitive issues. His consultation both pre and post the workshop was outstanding, the content was enlightening and it was obvious that Ken’s knowledge is extensive! Working with Ken was a great experience.”
Karen Mills, Healthy Indigenous Population Program Officer, Sunshine Coast Medicare Local
"Ken was utterly professional, fully informed and highly engaging in undertaking this key capacity-building training. Ken's approach and preparation was first class and totally delivered upon my expectations. I would fight to get Ken again to help my team in the future."
Bill Date, Executive Director, Qld Department Natural Resources & Mines, Brisbane
"Ken did a fantastic job launching our Conference. His keynotes demonstrated his insights into our challenges as well as his obvious experience. His messages tied in beautifully to the theme of our Conference, we enjoyed his humour, and the feedback we received was resoundingly positive!"
Deborah Carter, Team Leader Education and Research, NSW Operating Theatre Association, Sydney
“Ken’s presentations to both our leadership team and entire school staff were very well-received by all at our school. Given significant changes to leadership and staffing, his messages were entirely consistent with building on the positive and supportive culture at this school. I am pleased to see people in leadership feeling more confident in their roles and staff doing their part to build even stronger, more collaborative, working relationships.”
Olivia Rostirolla, Principal, St Francis Xavier School, Mackay
"People are complex creatures so working out what communication style and content works best for each one is never an easy task. Ken's session refreshed me on crucial tools that can be utilised both with parties to complaints as well as internal staff and colleague interactions. I particularly enjoyed the strategies Ken generated about communicating concerns in face-saving ways, being receptive to feedback so you can adjust your approach, and moving away from labeling to working together to find solutions."
Nabilla Abdulla, Principal Conciliator. Anti-Discrimination Commission Queensland
“Ken’s presentation on Teamwork was the highest rated session in our two-day conference."
Helen Flouch, Aged and Community Care Team, Qld Health, Brisbane
Ken’s training was excellent and we would very much like more training with him. He was a great facilitator with extensive knowledge, made the staff feel comfortable to contribute, and I was very pleased he targeted our issues of concern. I am very happy to recommend Ken and would love to have him back again to deliver further training with us.”Shawtae Smith, Arthur Peterson Centre, North West Qld Indigenous Community Social Services, Mt Isa
"Ken’s presentation to our staff around having critical conversations while being respectful and being aligned to our school values was superb. He has a good understanding of primary schools and tailored the presentation with realistic examples of the relationships that we need to maintain and enhance. I would highly recommend Ken for communities wanting to learn, understand and practise building relationships through effective, positive communication."
Andrew Oberthur, Principal, Our Lady of the Rosary Catholic Primary School, Kenmore
"Ken's workshop on Resilience was both very timely and opportune for Qld Health workers who had identified workplace stress as one of their top concerns. Ken style is very relaxed and he was ever engaging of his audience. He gave an extremely balanced presentation, of information, personal stories and group discussion which kept the attention of all the participants throughout the entire workshop. The feedback was exceptional and everyone was challenged to develop their own stress management strategy with the information presented on the day.”
Claude Boulenaz, People and Culture, Sunshine Coast Hospital and Health Services“
"Ken was recommended to me as a dynamic, knowledgeable and passionate speaker for a conference I was organising. I was not disappointed. Ken was informative and engaging. He interspersed his presentation with personal anecdotes and real-life examples. Participants took away from Ken's workshop arrange of strategies, useful skills and ideas to apply to their work with colleagues and their school communities. I have no hesitation in recommending Ken for your next conference or workshop."
Ross Jones, Assistant Director: Schools, Catholic Education Office, Rockhampton
“Ken takes the fear out of difficult conversations. I’m looking forward to my next difficult conversation so I can practise my new skills!”
Kirby Murtha, Community Nutritionist, Apunipima Cape York Health Council
"Our school leadership team received much positive feedback from our whole staff, teaching and non-teaching. Staff were impressed by Ken’s sense of humour, pace of the presentation and, importantly, his emphasis on all of us being on the same page in practising and modelling consistency and professionalism in our dealings with each other, with parents and with students. The whole staff were most appreciative of the time and effort that Ken put into learning about Marist College and its culture and then customising the presentation for our school.”
Jane Pamenter, Assistant Dean of Studies, Marist College, Canberra
“Light bulbs were flashing in my mind all day. I was able to relate the content directly to my role and workplace and will implement improvements starting on Monday."
Sonya Hill, Team Leader, Think Mobility, Townsville
“Ken’s presentation was brilliant! Ken has a wealth of knowledge and experience which was well-used in this entertaining, yet very imformative and useful, seminar.”
Cynthia Beck, Co-ordinator, St Clare’s Catholic School OSHC Program, Townsville
“Five hours of great learning. Best workshop I’ve attended in a long time!"
Vik Chaudhri, Manager Investigations, Australian Transport Safety Bureau, Canberra
“This was a wonderful presentation, taking us through how to achieve better personal and organisational outcomes through improving relationships.”
Fazeel Arain, College Director, Al Siraat College, Melbourne
“An exceptionally relevant and thoroughly well-presented and organised presentation. Superb!”
Marina Malcolm, Assistant Head of Junior School, Radford College, Canberra
“We asked Ken to work with our school staff to start the year in a positive and affirming way. His workshop ‘Building Stronger, More Positive and Effective teams’ assisted us to renew our decision making process and to develop a statement of Shared Values. Ken’s workshop was fun, relevant and challenging for all educators in the dynamic world of schools."
Anthony Lucey, Principal, St William’s School, Grovely
“Ken’s workshop on School Parents Who Are Demanding or Aggressive is fantastic for all teachers in their dealings with parents. It is a well-developed presentation with ample resources to take back and use at school.”
Laura Turner, Head of Department, St Anthony’s Catholic College, Townsville
"A wonderfully engaging workshop for a topic that could have been dry. Ken is kind, extremely relatable and clearly knows his stuff. I was particularly impressed with his delivery and knowledge of the latest research and neurobiology.”
Hannah Collett, Mental Health Support worker, Hobart
“Ken’s presentation made me feel more confident and gave me the skills to approach those class parents I would normally avoid.”
Rhiannon Smith, Teacher, Gordonvale State School, North Queensland
"I really enjoyed the training I did with Ken. As I’ve undertaken training in dealing with conflict in the past, I was concerned I would not hear new information. I was delighted that this was not the case. I was engaged, informed and enlightened throughout the entire day.”
Samantha Tonkin, Music Administrator, Radford College, Canberra
“Ken’s presentation was built on accumulated knowledge and experience gained over many years in the field. They day was well-resourced, timed and punchy. The group activities facilitated by Ken also ensured a sharing of experience.
Elizabeth Scheu, Head of Middle School, Mueller College, Rothwell
“Ken is a knowledgeable and charismatic presenter. His presentation was relevant, engaging and challenging!”
Rebecca Coulter, Teacher / Welfare Coordinator, Staines Memorial College, Brisbane
“Ken understands the range of issues educators face. His empathy is very respectful and his strategies encourage confidence.”
Mel Larsson, Head of House, St Rita’s College, Brisbane
“Ken delivered an effective workshop with a good balance of creditable information, helpful tools, practice and discussion.”
Jacqualina Vreeling, Head of Middle School, Glasshouse Christian College
“I found Ken’s training to be a step above what we have received in recent years on the same and similar topics. What impressed me was the obvious time that Ken took to tailor the workshop to meet our needs and desired outcomes. This was reiterated throughout the day and it was obvious that he was not just working to a standard script.”
Steve Price, Principal Ranger Queensland Parks and Wildlife Service, Sunshine and Fraser Coast
“Today's training with Ken was exceptional. His presentation was interactive and practical. Ken is an outstanding speaker and his presentation will transform the way I lead people.”
Brett Shamrock, Head of Junior School, Carinya Christian School, Tamworth
“Practical, practical! Ken’s workshop had a mix of professional dialogue, research and practical application.”
Jayne Johnson, Deputy Principal, Tamworth South Primary School
“A funny and energetic presenter who breaks down concepts in an engaging and relatable way. Very interesting and enjoyable!”
Conny Maxwell, Team Leader, Logan City Council
“Ken’s training is consistently helpful and always relevant to the promised subject. I do not hesitate to get along to Ken’s presentations, whether needed or not, as his knowledge and delivery has been a real positive for me. I always feel more equipped after engaging with Ken’s programs.”
Neil Gray, Alcohol and Other Drugs Case Manager, St Vincent de Paul Northern Territory
“I found Ken’s session to be incredibly empowering. I am leaving today with many new tools to assist me in my relationships both in the workplace and at home. Thank you for a well-presented, incredibly informative day of professional learning."
Sam Woodham, Principal, Summerdale Primary School, Tasmania
“Ken’s session on Conflict Resolution was entirely practical and had real-life application. Great examples to foster understanding and how the tools can be applied in the workplace. Fabulous!”
Shaylene Harth, Human Resources Consultant, Focus HR, Toowoomba
“Ken brings a humorous and personal approach to dealing with conflict in the workplace and at home. Real strategies that are easy to use and make sense.”
Monica Bugeja, Teacher Special Needs, Mackay Special School
“Very valuable. Easy to listen to. And fun to boot. Thanks Ken!”
Kim Rosedale, Biosecurity Inspector, Biosecurity Tasmania, Launceston
“Ken is an excellent facilitator. He knows his stuff, backs it up with research, examples, good seminar notes and opportunities to trial and discuss key aspects of discussion points.”
Jane Pamenter, Assist. Dean of Studies, Marist College, Canberra
“Ken’s training made me feel more confident and relaxed about having the hard conversations that no-one likes to have.”
Samantha Addy, Regional Coordinator, Job Centre Australia Transition to Work Program, Newcastle
"Ken presented two sessions at our 40th birthday AGM in Sydney. Ken excelled in presenting sessions that were uplifting and which left our delegates feeling positive and motivated. Both sessions were full of useful strategies for building positive relationships in the workplace. His humour, knowledge and professionalism kept the audience totally engrossed. Ken really does his homework and spent time gathering information on our industry prior to the conference and this was really evident to the delegates on the day. Terrific presentations! Thank you Ken.
Donna Brooks, Manager Professional Services, NSW Family Day Care, Sydney
“Ken is very easy to follow and uses real life examples to demonstrate his teaching in a clear and concise manner. He’s also great in bringing out the humour in everyday situations and the human condition.”
Purity Goj, Program Manager, ACT Mental Health Consumer Network, Canberra
“Indigenous Health and communities often get to see aggression as ’the norm’. So, as workers, we come to expect it. Ken’s presentation on this topic works at all levels of realisation that this is not the norm and the points given by Ken will help me to move forward personally and professionally.”
David Blucher, Clinic Supervisor, Bidgerdii Community Health Service, Rockhampton
“Ken gave us ideas to deal with the few swimmers who are swimming against the flow (and knocking others out in doing so).”
Jill Temple, Deputy Principal/Head of Curriculum, Middle Ridge State School, Toowoomba
“A day full of practical tips and strategies that can easily be taken back and implemented in the workplace.”
Ian Garrity, Deputy Principal, Daramalan College, Canberra
“Ken is a skilled and relaxed presenter who kept energy levels high, interacted well with the participants, and the information he gave was immediately useable.”
Maureen Connors, Clinical Psychologist, Hunter Primary Care, Newcastle
"Our school engaged Ken to run a full-day workshop on Building Strong, Positive Teams. The feedback from staff has been tremendous: “The most beneficial PD I’ve had in many years”, said one of my teachers. Throughout the day, Ken addressed the key elements of high performing teams and built on my theme for the Pupil Free Days 'We’re all in this together’. The day was interactive and staff appreciated the opportunity to feed into the conversations and receive positive feedback on their ideas. At the end of the day, there was such a positive buzz around the room and a genuine appreciation of the spark Ken had ignited across our whole team."
Marie Mortlock, Principal, Bray Park State School, Brisbane
“Our staff have responded really positively to the training Ken has conducted. I think this reflects on the effort Ken went to personalise and shape his presentations to suit our needs and issues. Value for our training dollar is an important factor for all community organisations and so staff feedback that Ken's training was the best communication training they have been to is extremely pleasing.”
Kevin Rouse, CEO, Burnie Brae Aged Care Service, Brisbane
"Ken made me feel at ease straight away after he introduced himself on my arrival. That made me feel that I was not just a number in his class, but another human being. I found Ken very easy to understand and knowledgeable on the subject. I walked away with new skills and understanding which will come in handy when dealing with challenging clients or other people. Thoroughly enjoyed his training.”
Susanne Mulholland, CatholicCare NT, Katherine
"Ken tailored a presentation specifically for our workplace and the particular scenarios and challenges we meet. He had clearly put a lot of work and thought in preparing our material and his knowledge of our workplace and clients produced a seminar that spoke directly to our team. Our participation in this training will continue to make a difference to the safety of our team. Ken has provided further resources since the seminar and has generously made himself available to provide advice and support into the future. I encourage all managers to make an investment in the safety, health and well-being of their teams and through Ken Warren learn the skills to enjoy a safer and happier workplace”.
Kristen Wylie, State Family Law Practice Manager, Legal Aid Commission of Tasmania
“I wish I could have had this training earlier in my career! My understanding of people and teamwork would have been much easier.”
Barbara Colby, Business Services Manager, Mackay District Special School
"The training Ken ran at our All Staff Day was a fantastic success! Ken was extremely knowledgeable and approachable before, during and after the session. Ken kept the large group well-engaged and upbeat, hit the mark with the needs of our workplace, and overall the day was very enjoyable."
Louise Lang, Manager of People and Learning, Communify, Brisbane
David Lawson, Find The Light Counselling & Coaching, Bundaberg
"Ken took a real interest in the work being done by our agency. Before his presentation, he spent time here better understanding our work and the challenges we deal with. Ken has a genuine interest in helping indigenous people and easily related to both staff and clients. The training he conducted was very well-received with staff saying it was easily understood, relevant, and completely applicable to their work. We would be happy to work again with Ken."
Ashley Chong, Assistant Manager, Jimaylya Topsy Harry Centre, Mount Isa
“I really liked Ken's ease in presenting in a language that everyone could understand and comprehend i.e. no jargon!”
Robyn Edgar, Music Teacher (Head of Instrumental Music), Shalom College, Bundaberg
"Ken is psychic as he very eloquently identified and explored the dysfunctional relationships that can exist in workplaces and gave 'doable' strategies to improve these .”
Louise FitzGerald, Head of Faculty, All Saints College, St Mary's Campus, Newcastle
"Ken Warren, was a brilliant speaker. After his program, I took a different approach to the ‘Sergeant’ approach I was considering for a performance-related concern. The team member was able to disclose factors that were contributing, for greater trust to be built, and solutions developed where everyone’s needs were taken into account. Overall, a brilliant outcome!”
Corey Watson, Program Coordinator, ARC Support Services, Launceston
“The first time I heard Ken speaking about change management in organisations I found it refreshingly different from theoretical methods or formulas to enact change. Instead Ken provided the link between how you and others behave during times of change and how this can be the difference between success and failure. I was so impressed with Ken's change management session we engaged him to help strengthen our team. Once again, Ken was able to give us practical and thought provoking tips to build a foundation for the challenges ahead."
Michelle Clarke, Manager Governance, Townsville City Council
"Communication is an interesting thing – we all do it constantly every waking hour of our days but, despite all the practice, most of us are not very good at it (I know I’m not). That’s weird isn’t it! Ken obviously has a lot of expertise and knowledge in this field. He listened carefully and thoughtfully to our questions and his calm, caring demeanour and wise feedback was extremely helpful. I had quite a few ‘light bulb’ moments during his presentation and I realise now that my previous efforts to rectify things actually made them worse! His suggested solutions were so simple, yet very effective. I like simple!! Thanks very much Ken. We need more people like you in the world!"
Christine Higgins, Business Services Manager, University of Tasmania
“The workshop was excellent, delivered by a real expert in the field. The whole session was interactive, informative advice was direct. I loved it. We have already started implementing what we committed to. Would I recommend Ken to anyone? Definitely YES!"
Christine Mushaya, Policy & Performance Management Officer, Governance & Corporate Planning Unit, Townsville City Council
“A really refreshing way to look at managing change beyond and above the usual rhetoric. Wonderful! ."
Char Turhal, Clinical Services Coordinator, Calvary Care Tasmania
“Great use of stories and real-life concepts of how change to workplace can work well, as well as go wrong!"
Scott Crerar, Section Manager, Food Safety Australia New Zealand, Canberra
“Ken's presentation is unique in that he does not present 'the best model'. Rather he takes aspects of best practice and ties them together to form a practical toolbox.“
Kerri Carroll, Service Manager, Mackay Regional Council
“It was immediately apparent that Ken is definitely the epitome of all that he teaches. He walks the talk which made it easy to trust and be guided through the training. The course was easy to follow where the content logically flowed & the pace kept you continually engaged. I loved undertaking the exercises especially with Ken’s amazing insight and helpful strategies. Ken’s offer of support post the training confirms his sincere willingness to help all – overall a positive day from Positive People Solutions.”
Liliana Danovska, Project Manager, Ambulance Victoria
"Ken was a pleasure to deal with. I had previously been to a session facilitated by Ken which is what inspired me to book him for my staff to experience. He was engaging, relatable and kept it interesting throughout the presentation. The whole experience from the initial contact I made with him right through to the follow-up phone call after the session was professional and done with ease.“
Amy Heritage, Coordinator, St Hellier St Children’s Centre, Banyule City Council
"I would like to thank you for the best workshop I have been to in 20 years of being employed with government. The information you covered was wide ranging and of interest to all. You also conveyed the information in a very attention-grabbing way. Even after lunch, when everyone is usually ‘off the boil’, you had everyone’s attention in the room."
Pat Harwood, Community Corrections, Dept of Justice, Tasmania
"As one with 30 years experience as an educator and manager that I am very selective about comments I make and sessions I attend. However, Ken ticked all the boxes for me and I found the day stimulating and enjoyable. Ken brings knowledge, experience and practical skills to his session. He shares these with generosity, passion and good humour.”
Paul Stevens, Deputy CEO, Freemasons Homes of Southern Tasmania
"Ken was an excellent trainer who really engaged with staff and made the topics interesting and relevant to the work that Dawn House does. I appreciated that Ken took the time to personalise the training to our specific needs. Highly recommend his programs and I would definitely engage Ken to deliver training again in the future.”
Susan Crane, Operations Manager, Dawn House Domestic Violence Service, Darwin
"Ken’s workshop was very insightful into what makes teams and individuals tick and how to lead and support people through major change. His presentation was very interactive and gave participants the opportunity to practice a number of these techniques. I highly recommend Ken’s program for workplaces, teams and individuals dealing with major change.”
Nicola Young, Director of Nursing, Whitsunday Health Service, Proserpine
“Really pleased to have been part of Ken’s training on Workplace Change. I have just taken on the role of manager. I received a phone call this morning from a staff member who was upset and ready to escalate the situation. After using Ken’s words and tactics, the staff member became more settled and willing to give me the time to sort out the issue.”
Natasha Bradford, Manager Community Living Program, Townsville
"We were thrilled to be able to book Ken for a whole day seminar for our school support staff. Ken tailored his presentation to the needs of our college by taking the time to interview some of our staff prior to the seminar. The feedback from all who attended was overwhelmingly positive. Ken was engaging and his presentation was fun and interactive. We would definitely love to have Ken present to us all again."
Glenda Nyhuis, Executive Assistant, Marrara Christian College, Darwin
"Ken was an expert in keeping the audience engaged. He was able to include everyone in some form without making it too threatening."
Terri Sealy, Administrative Assistance, Marrara Christian College, Darwin
"It seems trite to say that Ken's session was thought-provoking but that's what it was. His session caused me to think about what I was doing, listen to what my counterparts were doing and caused me come to some very sanguine realisations.I wasn't surprised when one of my team members came to me a few days later and started to discuss the good things that happen here. I work in an extremely stressed organisation and there are many negatives. But I am happy to say that Ken's session helped us to also see the positives."
Chris' Spink Regional Co-ordinating Registrar, Family Court and Federal Circuit Court, Brisbane
"The most well-presented and easily understood training I've attended."
Shaun Thomas, Indigenous Adviser, Family Relationship Centre, Darwin
"Ken is a fantastic presenter. He provides very useful strategies for dealing with often (different) people in complex and difficult relationships. He is also very entertaining and is able to develop great group dynamics and networking opportunities during his presentation."
Tess Tilbury, Administrative Officer, Sexual Assault Support Service, Hobart
"Thanks very much for the support and Team Development Day you recently ran for us. The benefits are already showing themselves both with the team and myself personally. I marvelled at how you managed to bring together a large team that has been through incredible change over a relatively short period of time. It is great to attend a facilitated workshop that actually does not end on the day. Often facilitators promise to follow up and to be available, but you really do in a constructive, informative and truly supportive manner."
Steve Ollerenshaw, Training Manager, Pharmacy Guild of Australia, NSW Branch, Sydney
“Ken’s presentations at our conference were very well-received. Ken engaged the audience well, demonstrated a very sound understanding of the challenges within General Practices, and gave us insights and strategies we could use immediately. A number of people commented about how much they benefited and enjoyed his presentations. We wouldn’t hesitate in using Ken again.”
Sandra Corfield, Manager, Central Queensland Division of General Practice, Rockhampton
“Ken’s acknowledgement of cultural diversity made it more comfortable and relevant for indigenous participants. He spoke in easy, clear language, and made us smile at ourselves and our situations.”
Josephine Smallwood, Bringing Them Home Program, KASH Aboriginal Corporation, Mt Isa
"Loved Ken's presentation on Difficult Co-workers. I will now be asking the question “Are they difficult or just different?"
Angela Finkel, Additional Needs Teacher, St Joseph's College, Banora Point
"Thanks Ken for running great PD for my Admin Team. It achieved just the outcomes I was wanting: a positive and fun day that was good for their morale, but also better equipped them to deal with challenges that can arise with parents and staff. It was lovely to see how well you engaged the team with excellent participation and contribution by all involved. We have taken some points that were raised on the day and are in the process of implementing some positive changes to support the team, which is a great result.”
Chris Greig, Business Manager, Balwyn High School, Melbourne
“Thank you. Best presentation I’ve been to connected with EQ!”
Glen Barratt, Head of the Arts Department, Miami SHS, Gold Coast
“Excellent presentation which was organised, insightful and relevant. Enjoyed Ken’s real-life examples and humour.”
Michaela Forster, Assistant Director, National Archives of Australia, Canberra
“Ken is a very dynamic and focused presenter. I found his presentation on Dealing with Major Workplace Change extremely valuable and well-presented.”
David Ansett, Deputy Director, Commonweatlh Director of Public Prosecutions, Brisbane
"Jobmatch recently ran a one day team building session presented by Ken Warren. It is without doubt the best training we have undertaken in our 20 years of operation. All staff came away enthused and with a new passion for their work. I would recommend the training Ken provides without reservation. It was all we had hoped for and more.”
Garry Davison, General Manager, Jobmatch Employment Agency, Gympie
“I found spending a day with Ken highly productive. Members of my team and I worked on developing not only a set of agreed norms, but also structures and practices that would enable us to grow as a cohesive and purposeful team. The session with Ken was transformational and provided us with a great platform for the future."
Tricia Maidens, Principal, Xavier College, Llandilo