Ken's Most Popular Speaking Topics
Did you know that the number one thing that helps people to be happy and productive at work is also the number one thing that makes people miserable? And that is ... the quality of our workplace relationships. The good news is that everyone can do their part to build stronger teams and a happier workplace.
In this positive presentation, your team will learn how to:
- Enhance relationships both within and between teams
- Deal well with challenges as they arise and get relationships back on track
- Handle difficult conversations in ways where everyone feels respected
- Influence change in co-workers in positive, face-saving
ways
- Foster great attitudes at work and contribute positively to team morale
Your workplace is only as strong as the people in leadership. If your line managers are struggling with their people management skills, this will certainly impact on the performance of their team. In this positive program, your senior staff will learn the 12 key leadership strategies they can use to be proactive, build on what they are already doing right, and bring out the best in their teams.
After this presentation, your managers will be far better able to:
- Help their team to become far more engaged
- Boost morale and satisfaction at work
- Deal well with challenging team members
- Make full use of the strengths in their team
- Take the productivity of their team to another level
You might already know the personal cost of difficult relationships at work – feeling awful, health problems, dreading to go to work ... But there is also the direct cost to your workplace of sick days, reduced productivity, poor levels of customer service, and increased staff turnover. When you add it up, the cost is enormous.
In this positive and practical program, your people will learn how to:
- Confidently deal with challenging co-workers and managers
- Handle difficult conversations in ways where everyone feels respected
- Influence change with people whose behaviour they cannot ignore
- Effectively manage those people who are incapable of change
- Take good care of themselves while dealing with the stress
Is your team regularly on the receiving end of rude, demanding or aggressive behaviour? Do your staff help people break problem patterns of conflict and aggression?
In this fun and practical presentation, your people will learn how to:
- Use proactive measures to prevent aggression from occurring
- Defuse the anger of others in three easy steps
- Set limits with people making unreasonable demands
- Coach people in how to better control their emotions
- Manage well those people who are incapable of change
Does your team work with non-voluntary or mandated clients? Do your staff have clients who don't see any problems with their behaviour while everyone else does? Do you want your staff to feel more confident and produce better outcomes from their work?
This positive and practical presentation will help your team members to:
- Connect well with people who would prefer to be somewhere else
- Take advantage of the 5 reasons people change
- Identify client strengths and apply them successfully to the problem situation
- Boost people's motivation and ability to move forward
- Significantly improve outcomes with only minor adjustments to their approach
Are you concerned for the well-being of your team? Do your staff deal with high workloads, difficult clients, or other major stressors at work? Do you have staff who have such a passion for their work, they drive themselves into the ground?
After this presentation, your team will be in a far better position to:
- Build their resiliency and ability to self-care
- Recharge their emotional batteries so they have something to give
- Cultivate positive attitudes to workplace challenges
- Become more engaged and satisfied at work
- Rediscover their passion and purpose for their work
We all want to enjoy life more, to have more quality in our living. But we can often find it difficult balancing our responsibilities to our work with our responsibility to ourselves and our family.
In this life-affirming presentation, Ken can show you and your team how to:
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Motivate yourself to take action
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Free up your time
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Get out and stay out of work-mode
- Increase your enjoyment of your work and personal life
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Make quality living a way of life
Many people today are feeling increasingly pressured to get everything done. It seems like we are getting busier and busier and have less and less time. Some of us are feeling like we give too much of ourselves to our work and have little left over for ourselves and our family.
In this practical, stress-busting presentation, you will learn how to:
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Get more done with less effort
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Deal well with individuals who have unrealistic
expectations
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Negotiate changes to make your work more satisfying
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Get out of work-mode when not at work
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Feel less pressured, more in-control, and happier at home and work
Ongoing changes are part of everyone's work these days. Although many of these changes come from above, the attitude of your staff will determine how they respond. When you combine helpful attitudes with helpful actions, you can be sure your staff will be far better able to respond well to change and adjust to the new ways of working.
In this positive presentation, your team members will be better able to:
- Understand why people are often resistant to change
- Elicit positive attitudes in both themselves and others
- Help others to embrace change
- Free up their time and feel more in-control of their workload
- Make use of the 7 keys to coping well with workplace challenges
Managing challenging behaviour is an expected part of the work of youth workers, teachers and disability workers. Clients of such professionals can all misbehave at times. Young People in care can be especially challenging. Certainly, their difficult backgrounds and disabilities play a part, but how your team members manage the environment and respond to challenging behaviours can have a huge impact.
In this program, your team will develop proactive measures to ...
- Reduce the likelihood of behaviour problems occurring
- Intervene well when misbehaviour takes place
- Encourage more of the behaviour they want to see
- Stay in control when their buttons are being pushed
- Build a client's strengths and self-esteem
Do your staff feel frustrated at the lack of progress in some of their clients? This approach to helping will enable your staff to better engage challenging clients and quickly effect change in problem behaviours. If you want your team to develop their counselling skills, better access the strengths of their clients, and produce better outcomes sooner, this workshop is for you.
With this positive and empowering approach, your team will learn how to:
- Engage clients who are unmotivated or involuntary
- Apply client strengths to their problem situations
- Generate workable solutions to complex problems
- Assist clients to break problem patterns of behaviour
- Counsel more effectively with limited time
If you work with people, then angry and demanding clients are likely to be part-and-parcel of your work. Working with such people over time can certainly take its toll. The good news is that there are simple strategies you can use to turn difficult people around and bring out their best.
In this fun and practical presentation, your team will learn how to:
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De-fuse the strong emotions of others in three easy steps
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Respond well to people making unreasonable demands
- Better ensure their personal safety and that of their colleagues
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Influence change in others in face-saving ways
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Build their resiliency and ability to self-care
Working with people who have experienced significant loss can be challenging. People are affected in different ways and often present at different stages in coming to terms with their grief. And traumas such as chronic pain, the death of children, and suicide have their own special considerations.
Based on the latest understandings of loss and grief, your team members will learn how to:
- Understand why people respond differently to loss
- Identify the difference between normal and complicated grief
- Assist people to move through the four tasks of grieving
- Help people who have become stuck in their grief
- Work well with children going through loss
- Understand the grief response to special types of loss
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Did you know that one in six people say they have been on the receiving end of workplace bullying? Harassment can take various forms and, if left unchecked, can lead to increased sick days and staff turnover, not to mention the cost of formal grievance complaints, stress leave and workers’ compensation claims. The good news is that it doesn’t have to be this way.
In this positive presentation, your managers and team members will learn:
- Five proactive measures to minimise bullying in the workplace
- How to prevent their behaviour from being read as hurtful or controlling
- What to do when being bullied by individuals and groups
- How to deal with harassment occurring by telephone, text message or on-line
- Effectively help those accused of bullying to change their behaviour
We know that bullying occurs in all schools. And it can often have a lasting impact on both the children who are targeted as well as those who are bullying. The good news is that it is possible to significantly reduce the incidence of bullying within schools and better help those who are involved.
Based on the latest research on what works, your staff will learn how to:
- Work well with students who are resistant to change
- Use strengths-based approaches in counselling students
- Intervene effectively with groups of students
- Help targeted students to build friendships, become more resilient, and respond well to provocative behaviour
- Mediate between friends who have fallen out with each other
- Find and use meaningful consequences
- Enlist the support of parents and other students
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Check out Ken's most popular speaking topics
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