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Listen to our great Audio Programs
Each of the following audio programs will certainly improve your communication and work with challenging people.
Each CD is normally $39, but presently you can buy each program for $25 or all four programs for $80.
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How to Deal with Angry and Demanding People CD
Angry and demanding people come in all shapes and sizes - and not all of them are customers! In this positive and practical CD, you will hear Ken be interviewed on how to turn difficult people around and bring out their best.
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Engaging and Motivating Difficult Clients CD
Do you work in a helping role with difficult clients - people who don't see any problems with their own behaviour when everyone else does. Perhaps you have clients who 'have to be there' rather than who want to be? This audio program, by Ken Warren, will help you improve people's level of readiness for change, take advantage of the five reasons people change, and significantly improve outcomes with only minor adjustments to your approach.
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Fundamentals of Real Conversations CD
This audio CD by Communications Specialist, Alison Williams, shares strategies and skills to help grow you ability to have the difficult conversations well and say what needs to be said.
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Real Conversations to Build Profitable Relationships CD
Would you like to strengthen the quality of your relationships in both business and life? Do you struggle with the balance between 'getting the job done' and maintaining the relationship? Do you wish you could be 'more yourself' in relationships? In this audio program, Communications Specialist, Alison Williams, gives tried and true practical tips to help you clarify the issues and strategies to build stronger relationships.
ALL FOUR CD'S
These CDs are normally $39.00 each. Our price: $25.00 each or $80 for all four.
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