Free Resources
Ken's E-books
Positive and Productive Teams - What Everyone Can Do
Positive Solutions for Difficult People at Work
Enhance Your Resiliency and Well-being at Work
Team Performance Articles
Bad assumptions undermine relationships
Are you encouraging challenging responses?
Attracting and holding onto great staff
Bad managers I have known
Being misunderstood by others
Coping with cliques at work
Dealing with people who are different to you
Dealing with the sensitive types
Difficult people explained
Effective managers focus on strengths
Encouragement can tip the scales
Find a kinder way to view that problem person at work
Five positive ways to motivate
Five ways to access people's strengths
Gain the right mindset for difficult conversations
Get your manager's support when dealing with a problem team member
Giving engaging feedback
Helpful thinking + action = better relationships
Law of reciprocity
Making amends when we have hurt another
Managing your critical, unsupportive manager
Open yourself to feedback
People management mistakes and how to avoid them
Responding to the over-reactions of others
Speak up and sort it out
Ten dumb things people do in relationships
The joy of office politics
The top 5 reasons managers & co-workers are so difficult
Think before you speak
Time to cool down
Tips for better negotiating
When your buttons are being pushed
Why can teams of women be so difficult?
Workplace bullying: Effective actions from employers
Workplace bullying: Recognising it when you see it
Workplace bullying: What individuals can do
Resilience and Well-being at Work Articles
Keys to approaching tough negotiations at work
Living more in the present
What makes you happy?
Addressing negativity at work
Are you addicted to your work?
Are you unhappy at work?
Being less affected by difficult people
Building on the strengths in your team
Building resiliency at work
Claim back your weekends
Dealing with the Power-hungry at Work
Deferred Happiness Syndrome
Encourage positivity at work
Enhance your resiliency at work
Find a good mentor
Getting out of work-mode
Helping team members embrace change
Learning life's lessons the hard way
Making work more satisfying
Misery for dummies
Play to your strengths
Remaining positive in high-stress workplaces
Strong teams made easy
Thinking that keeps you in work-mode
Tigger's rules for living life well
Time for a change with your work?
Well-being at Work: Five Key Elements
Difficult Customers and Clients Articles
Five pitfalls to avoid when having a difficult conversation
Why are you avoiding tough conversations?
Helping people to become more ready for change
Applying strengths to problems
Bullying is not always as it first appears
Bullying in schools: What the research says
Clients who do not see the need to change
Cyber-bullying: What you can do
Dealing with aggressive clients - Part one
Dealing with aggressive clients - Part two
Dealing with upset, demanding and angry customers
Engaging resistant clients
Five reasons people change
Five ways to access client strengths
Helping people dealing with loss
Keys to working well with indigenous people
Motivating by discomfort
People who play the blame game
Seven keys to better engaging your clients
The antidote to bullying
What are your customers saying about you?
When grief goes wrong
Why people miss their appointments
Why people resist change
Click on our logo to put together the pieces of our People Puzzle
