Do you work in a helping role with people who are mandated to see you?
Do some of your clients struggle in seeing the need to change their behaviour?
Do some feign cooperation with change when they would really prefer to be somewhere else?
If so, you will benefit from this Webinar for counsellors, psychologists, social workers, disability workers, HR professionals, youth workers, and professionals who work with at-risk clients referred by Statutory Authorities.
Learn how to:
Engage well with mandated and unmotivated clients
Help people with problem behaviour see the need for change
Take advantage of the 5 reason people change
Identify client strengths and apply them successfully to the problem situation
Encourage greater honesty and two-way feedback between you and your clients
Take advantage of what the research says works
Significantly improve outcomes with only minor adjustments to your approach
What People Are Saying
"The presentation today on Motivating Difficult Clients was incredibly relevant and user friendly for a multitude of helping professionals. I found it refreshing to be inspired and equipped with new ideas and strategies." Clementine Scott, School Chaplain, Rosewood State High School
Ken really understands how interactions with clients are not always pleasant. His presentation was informative and enjoyable and I felt like I now have some new skills to use in my daily job." Jessica Forster, Client Services Officer, Griffith University, Brisbane
"Ken's program on Motivating Difficult clients was comprehensive, tailored to our specific needs and presented with the accumulated insight of an experienced professional. We appreciated the balance and professionalism of his delivery, not least his humour which made for easy listening. The response to this seminar was uniformly enthusiastic. Thanks Ken for an excellent seminar which was greatly valued by all involved." Gary Christian, Director of National Programs, Adventist Development and Relief Agency Australia, Sydney
About the Presenter
Ken Warren BA, M Soc Sc, CSP is a Relationships Specialist who helps great teams to perform at their very best.
A large part of his work is training professionals in helping roles to work more effectively with complex and challenging clients.
His 28 years professional experience includes:
Managing his own teams in the government, community and business sectors
Counselling couples, families and team members with relationship difficulties
Assisting young people and adults with aggressive and violent behaviour
Counselling people with mental health and alcohol and drug-related problems
Training thousands throughout Australia on Brief Interventions with Difficult Clients
You will find Ken to be friendly and personable and provide solutions for your work that are positive, powerful and practical.
Ken speaks to audiences, large and small, throughout Australia. You will enjoy his stories, his interactive style, and find his ideas easy to put into practice.
Book Ken to Speak at Your Workplace
Wherever you are in Australia, Ken is happy to come to you.
This also allows his programs to be customised to the needs of your workplace.
Contact Ken now for a chat about having him speak at your next conference or in-house training day.
He can be contacted through 0406 402 800 or email@example.com