“My whole school staff recently attended programs run by Ken Warren around team building and dealing with difficult people. Feedback from staff was extremely positive with staff feeling that their time was well spent and that they had gained useful skills to support them in their differing roles. Comments reflected the fact that much of Ken’s information was presented as real life situations that people could connect to.”
Kerri Moore, Principal, Rosedale State School
"Great story-teller and an excellent presenter who connected well with the group. Well done! Lots of information to take on board. Looking forward to implementing what I learned."
Roxanne Brown, Manager Social Health Unit, Winnunga Aboriginal Health Service, Canberra
"Fantastic! Practical information and strategies that can be applied in the workplace straight away."
Kim McFadzen, SEP Teacher, Kuluin State School
"Ken had an ability to turn wordy responses into clear, logical, and useful ideas. Very worthwhile team building" MaddyReynoldson, Classroom Teacher, Kuluin State School
"Ken is open, honest, funny and engaging throughout the presentation, bringing everyone together" SarinaBettiens, Teacher Aide, Rosedale State School
"Ken's personality is one that allows you to comfortably discuss specific situations and how to deal with them."
Malcolm Bennett, Regional Nurse Manager, Winnunga Aboriginal Health Service, Canberra
"Jobmatch recently ran a one day team building session presented by Ken Warren. It is without doubt the best training we have undertaken in our 20 years of operation. All staff came away enthused and with a new passion for their work. I would recommend the training Ken provides without reservation. It was all we had hoped for and more."
Garry Davison, General Manager, Jobmatch Employment Agency, Gympie
"Ken, thank you for the fantastic program you recently ran, Grow Your Team: Working with Strengths, at the recent Wide Bay School Business Managers' Professional Development Day. The tailored program you delivered was exactly what I wanted for my members as they implement major change - greater confidence in dealing with any resistance and better able to get the entire team moving in the same direction."
Matthew Dunford, President, School Business Managers' Association Queensland, Wide Bay Branch
"As part of our school review we engaged Ken to work with our whole school staff. Ken presented with a workshop “Grow Your Team – Working with Strengths”, which was a perfect focus for where we are at. Ken very quickly established an atmosphere where staff felt encouraged to speak openly about our school’s journey and how we work together. We also appreciated Ken’s willingness to share his own managerial experiences to highlight points regarding approaching situations with the right attitude. He also highlighted some pertinent issues for our future performance as a team and it has certainly given us a positive start to the term. Thank you for your leadership and guidance Ken!"
Jacqueline Baxter, Principal, Currimindi State School
"Thanks very much for the support and Team Development Day you recently ran for us. The benefits are already showing themselves both with the team and myself personally. I marvelled at how you managed to bring together a large team that has been through incredible change over a relatively short period of time. It is great to attend a facilitated workshop that actually does not end on the day. Often facilitators promise to follow up and to be available, but you really do in a constructive, informative and truly supportive manner."
Steve Ollerenshaw, Training Manager, Pharmacy Guild of Australia, NSW Branch, Sydney
"Ken's presentations on Team Relationships certainly provoked people to think about taking responsibility for their own situation by reflecting more and looking beyond other people's behaviours to actual needs. The feedback from all presentations was very positive and staff have started implementing some of the learnings in their own personal situations and finding solutions that suit."
Jennifer Palelei, Human Resources Manager, Southbank Institute of Technology, Brisbane
"Ken worked with teams for the Parks and Natural Environment section of Council. These workers are predominantly outdoor staff and many appeared to view the whole idea of a team building day with a hint of cynicism. Ken spent the time to get to know the key people, by phone then face to face with small groups and individuals prior to the work shop. His groundwork meant that he gained the trust and respect of key members of the team. Ken showed a genuine interest in all the team members and the crews were quick to recognise this. They responded by actively participating in the workshop. I think many were surprised by what they got out of the day. Ken was also quick to follow up on the well being of our workers when Cyclone Yasi hit the following week - I think this reflects his real interest in the people he works with."
Mel Fazackerley, Coordinator, Parks & Natural Environment Section, Cassowary Coast Regional Council
“Ken's course on Dealing with Angry and Demanding People was fun, practical and the content tailored so the 40 staff who attended from across Griffith University could all relate to situations that were relevant to their work. Staff who attended this one day course have commented that they can apply the learnings from this course in their professional and personal lives and can get benefit out of it.”
Christine Reilly, Human Resources Advisor (Staff Development), Griffith University
"Ken facilitated an excellent team building session for our team. He was able to involve and inspire the staff, and created a comfortable and relaxed atmosphere with the appropriate mix of humour and learning. The day was thoroughly enjoyed by all, and I have no hesitation in recommending Ken as a skilled speaker and facilitator."
Clare Walker, Team Leader, Transition Care Program Brisbane North, Queensland Health
“I recently had the opportunity to take part in one of Ken Warrens Workshops - Difficult Co-workers Made Easy. I found this session very informative, light hearted and interactive. His sessions not only provide valuable learning, but practical solutions when dealing with problematic situations. I would definitely recommend his sessions.”
Kevin Morgan, Acting Staff Training Co-ordinator, Maryborough Correctional Centre
“I was looking for a presenter that could empower Practice Nurses to take steps to ensure their own wellbeing at work and help them to handle difficult conversations with staff and patients. Ken was recommended to me as a presenter and he didn’t disappoint. He delivered a tailored workshop that was interactive and positive and, as requested, included culturally sensitive issues. His consultation both pre and post the workshop was outstanding, the content was enlightening and it was obvious that Ken’s knowledge is extensive! Working with Ken was a great experience.”
Karen Mills, Healthy Indigenous Population Program Officer, Sunshine Coast Division of General Practice
"In spite of how difficult some people seem to be, Ken explains that what seems to be negative can be a step along the path to greater understanding and personal growth."
Max Maxwell, Client Contact Officer, Dept of Veterans' Affairs, Gosford
“Ken’s presentations at our conference were very well-received. Ken engaged the audience well, demonstrated a very sound understanding of the challenges within General Practices, and gave us insights and strategies we could use immediately. A number of people commented about how much they benefitted and enjoyed his presentations. We wouldn’t hesitate in using Ken again.”
Sandra Corfield, Manager, Central Queensland Division of General Practice, Rockhampton
"Ken's solid presentations are interspersed with humour and interaction, making them memorable and enjoyable. with his unique manner, Ken is right up there among the best presenters we have engaged for our conferences which span over 16 years. He has certainly earned our recommendation."
Gary Stokes, CEO, National Association for Rural Student Accommodation Inc.
“I have worked with a lot of speakers and business consultants. Ken Warren shines above the rest due to his commitment and dedication to giving the best value in professional development. Our Chamber members had nothing but great things to say about Ken and his Dealing with Difficult Co-workers workshop. He really touched the lives of our members here and gave us the tools to deal well with negative people.”
Ron Bishop, President, Bundaberg Chamber of Commerce 2009-2010
"Ken worked with management and our catering team on Workplace Relationships; the day provided practical ideas and information to enable better communication and teamwork, the day was structured to be fun as well as informative and we now are all working with the same tools to improve our workplace. Even when tension arises we are able to say "What did we learn in Ken's workshop on these situations". We look forward to continued workplace relationships as well as using the skills learnt in all life's relationships."
Ian Edgar, Manager, Alexandra Park Conference Centre
“After Ken presented to my team, the penny dropped with those that were making things difficult for other parties and those that harbored grudges over issues long forgotten. ‘Someone has to be an adult here’ was a catchphrase that resonated amongst them. I am now working with a group that is more robust and exhibiting a more mature outlook in their work environment and hence working relationship and productivity has improved.” Brenton Howell, Business Director, St John's Grammar School
“Ken Warren recently presented to over 100 of our Support Staff on Improving Workplace Relationships. The outcome was an overwhelming success – the session was professional (in presentation, content and addressing the outcomes desired by the College), interactive with the audience, humorous at times and, above all, very well received by the wide cross-section of staff that attended the session.”
Ray McKinnon, Business Manager, Grace Lutheran College
“Ken’s emphasis on the criticality of working towards positive interpersonal relationships was an excellent take home message. The activities we engaged in and the strategies Ken covered will certainly help us to build on what we are already doing right.”
Rosemary Gore, Manager, School of Ambulance and Paramedic Studies, Queensland Ambulance Service
"Ken's approach to difficult issues in the workplace was relevant, interesting and worthwhile. The presentation was delivered in an open and confident manner. I loved how he allowed for our feedback during the seminar. Approaching the subject matter with humour was a welcome addition to the workshop."
Brett Edwards, Teacher, HelensvaleSHS
"I found that I learnt a great deal about the behaviour of others, but more importantly about my own behaviour and how a few simple changes in communication techniques can be of great benefit to myself, my employees and the company that I work for. I have no hesitation in recommending Ken's seminars and will make a point of letting my business associates know."
Kathy Lawrenson, General Manager, Real Time Instruments, Mackay
"The information gained through attending Ken's seminar has been priceless. I am now more aware of the 12 steps to strengthening my team and I am already seeing the results just 1 week down the track. Thanks Ken for a great day and great techniques." CherrineJocumsen, Regional Director, Qld Dept Corrective Services, Mackay
"Ken was quite in touch with the challenges facing Principals and Business Managers in our schools and delivered a presentation that was highly relevant and eminently valuable to all participants. It was obvious Ken had done his homework and I appreciated the personal contact Ken made with participants, both in leading up to the presentation and afterwards during the dinner."
Graeme Drapper, Business Manager, Lutheran Education Queensland
“Thanks Ken for your very frank, direct and positive solutions to the challenges we were having in my team. Your advice has been instrumental to these challenges being resolved and the overall success of my team. We have generated significant new business and are performing well above the industry average. Our income has 'gone through the roof' and we are meeting every target set before us.”
Lance Harding, Manager, Warwick Credit Union Loan Centre.
“Ken’s program was comprehensive, tailored to our specific needs, and presented with the accumulated insight of an experienced professional. We appreciated the balance and professionalism of his delivery, not least his humour which made for easy listening. The response to this seminar was uniformly enthusiastic. Almost every one of our staff scored the presentation with a 9 or 10 out of 10. Thanks Ken for an excellent seminar which was greatly valued by all involved.”
Gary Christian, Director of National Program, Adventist Development and Relief Agency Australia
“Ken has a wonderful sense of humour. I have been to a number of seminars on Behaviour Management, but I particularly liked Ken’s and would like to do more training with him. Thanks Ken for an enjoyable and very worthwhile day!”
Cheryl Laurent, Case Manager, Xavier Children’s Support Network
“I have had the pleasure of working with Ken and found him to be intuitive and ‘tuned in’ to the issues and concerns I took to him. I was further impressed with Ken visiting the various work sites and speaking with the line managers which resulted in a program created specifically for us. The workshop itself was a lively, productive day. Ken ensured that everyone was involved, interested, and amused. The evaluations reflected the outcomes we were wanting”.
Leanne Reid, Training and Development Officer, Sunshine Coast – Wide Bay Health Service District
"Ken gave us the opportunity to reflect on ways to reduce stress and improve our well-being while doing challenging work. His seminar was hands-on and backed by his extensive knowledge and experience. I even had one staff member talk to me afterwards, insisting that we adopt Ken’s suggested strategies as standard practice."
Graham Norton, Senior Health Promotion Officer, Qld Association for Healthy Communities
“Thanks Ken for your attentiveness to the culture of our workplace, your familiarization with our challenges, and your skilled manner in dealing with our issues in a sensitive and helpful way. There has been a noticeable improvement in team relationships and morale since your presentation."
Jeff Wright, Superintendent North Coast Region, Qld Fire and Rescue Service
"I attended one of Ken's presentations and I must say that it was one of the most interesting and energetic seminars I have attended. I am a bit of a junkie when it comes to professional development as I am always looking for new ideas and different ways of providing direction for my staff and myself. Ken certainly provided me with some new tools. I take every opportunity to recommend his training to other people and organisations."
Jacky Cox, Executive Officer, Community Connect Fraser Coast, Hervey Bay
“Ken’s presentation on Building Strong Teams was the highest rated session in our two-day conference.”
Helen Flouch, Aged and Community Care Team, Qld Health
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