Would you like to boost the morale and performance of your team? Or are they already a great team and you would like to build on what they are doing right? If so, you will love this presentation for management and staff of all levels.
Your senior staff will feel more confident in their leadership skills. Your team members will be more motivated and satisfied at work. And your workplace will benefit from staff who are fully engaged, doing quality work, and performing at their best.
Learn how to:
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Improve morale and satisfaction at work
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Help your team to become far more engaged
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Deal well with common challenges that arise in teams
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Make full use of the strengths in your team
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Take the productivity of your team to another level
This program is typically delivered as a full-day workshop, though Ken is happy to customise it to a presentation ranging from 60 minutes to a half-day in length.
This program is typically delivered as a full-day workshop, though Ken is happy to customise it to a presentation ranging from 60 minutes to a half-day in length.
This Webinar is for you if ...
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Giving feedback or dealing with upset individuals is a key part of your role
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You want to feel more confident in handling difficult conversations well
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You want to produce better outcomes from these conversations
If you work in Management, Human Resources, Customer Service or you simply are interested for your own personal development, you will find this Webinar very worthwhile.
Learn how to:
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Gain the right mindset for difficult conversations
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Increase a person's receptiveness to feedback
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Project calmness and confidence under pressure
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Respond helpfully to defensive behaviour
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Achieve outcomes you will be happy with
Imagine never losing sleep again over a difficult conversation, feeling prepared and confident, and best of all, feeling good about how you handled the conversation.
Other benefits:
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Gain valuable learning from the comfort of your home or work
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Learn from a subject-matter expert
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Speak and interact with me both during and after the Webinar
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Be entered into a draw for a free giveaway
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Receive a recording of the Webinar to keep for later review
What people are saying
After Ken's seminars I feel, well ... human again. I have regained my patience and empathetic qualities and learnt that it is ok to say no. I have also gained confidence with approaching discussions about any problem areas with my work colleagues."
Candice Cox, Administration Manager, Robert Milne Legal, Brisbane
"Engaging, personalised and relevant... real talk about real dilemmas and the paradox and challenges of working with people"
Carmen Haig-Besseling, Coordinator, Children's Contact Centre, Interrelate Lismore
"Great training! Completely suitable regarding my work as a social worker."
Tiffany King, Domestic Violence Case Worker, Southern Adelaide Domestic Violence Service
Why me?
Simply put, I have spent my entire career helping people to respond well to difficult people and demanding situations:
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Managers and Team Members frustrated with others at work
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People caught in intense and prolonged conflict
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Those who deal with intimidating, demanding, and aggressive people
I draw on 28 years experience in counselling and training, as well as managing my own teams in the government, community and business sectors.
You can learn from my experience as well as a few mistakes made along the way!
How does it work?
The Webinar takes place on Tuesday 7 February, 2012 in the following time zones.
Brisbane - 10am to 11am
Sydney - 11am to 12 noon
Melbourne - 11am to 12 noon
Adelaide - 10.30am to 11.30am
Hobart - 11am to 12noon
Perth - 8am to 9am
Darwin - 9.30am to 10.30am
The cost is $99 per person and includes a recording of the Webinar for later review.
So, even if you can't make it for some reason, you can watch it at a later time.
Once registered, all you will need is a connection to the internet and a microphone and speakers connected to your computer.
You will be sent a reminder by email one week, one day, and one hour beforehand with full instructions.
Contact us directly through 0406 534 800 or office@positivepeoplesolutions.com.au
Or pay by credit card now on our secure site by opening this link.
Unable to attend?
If you are unable to be part of the Webinar, you will still receive a copy of the recording to watch as many times as you wish. You are also welcome to telephone or email questions to Ken as well.
If you cancel your registration beforehand, you are eligible for a refund minus a $29 administrative fee or you can hold a credit towards a future Webinar or Workshop with us.
