Roma - 9am to 3pm, Thursday 15th October 2009, at the Starlight Motor Inn, 20b Bowen St
Newcastle – 9am to 3pm, Thursday 5th November 2009, at Noah's On the Beach, Corner Shortland Esplanade & Zaara St
Sydney – 9am to 3pm, Thursday 12th November 2009, Clearly Business, Level 19, 323 Castlereagh St (Corner Hay St)
Do you ...
- Have clients who don't see any problems with their behaviour while everyone else does?
- Work with people who 'have to be there' rather than who want to be?
- Want to work more effectively with your most difficult clients?
This powerful and insightful presentation will help you:
- Connect well with involuntary and unmotivated clients
- Take advantage of the 5 reasons people change
- Boost people's motivation and ability to move forward
- Identify client strengths and apply them successfully to the problem situation
- Significantly improve outcomes with only minor adjustments to your approach
About the presenter
Ken Warren is Australia's leading speaker on Dealing with Angry, Demanding and Unmotivated People. With his engaging, interactive and positive approach, Ken has helped thousands of education, health and welfare professionals learn how to turn difficult clients around and bring out their best.
With 24 years hands-on-experience working with challenging clients ...
- People with substance abuse and mental health problems
- Young people who have been suspended from school
- Aggressive and violent individuals
... Ken is no ivory-tower theorist. His practical strategies work in the field.
Ken is a great speaker for your next conference, association meeting or training day.
You will enjoy his playfulness, his interactive style, and find his ideas easy to put into practice.
Positive things people are saying
“I thoroughly enjoyed Ken's seminar about consulting with difficult clients. I found Ken's approach extremely useful, especially on how to adapt my consultations according to the client's level of readiness. I think Ken is a fantastic presenter and I really felt engaged in this workshop. At no time did I feel bored. It was very informative and very entertaining." Clare Kreis, Dietician, North and West Primary Health Care, Mt Isa
"Our staff now feel even more inspired and enthused to return to our clients and begin using Ken's positive approaches. We can certainly recommend Ken's work to any person wanting to bring the best out of themselves, their clients, and fellow staff." Verity Hazelman, Client Services Co-ordinator, Barkuma Disability, Adelaide
Your registration includes
- An interactive and enjoyable seminar
- Three bonus on-line resources valued at $99
- Comprehensive notes
- A great morning tea and lunch
- A certificate of attendance
- A wonderful networking opportunity
How much does the seminar cost?
3 or more registrations: $239 per person
Early-bird registration: $269 if paid 2 weeks prior
Normal registration: $299
Can't make this seminar?
If you can't make this seminar, speak to Ken about running this training at your workplace. Ken speaks at conferences, association meetings and workplaces throughout Australia. He can be contacted by telephoning 0406 534 800 or emailing
Download Ken Warren's promotional flyer
Your no-risk 100% money-back guarantee
We guarantee that if you apply the strategies taught over the following 12 months and they do not improve your effectiveness in working with challenging clients, then we will give you a full refund. You can't be fairer than that!
REGISTER NOW by choosing one of the following options
- Pay by credit card on our secure website through the Add to Cart links below and immediately receive your 3 bonus e-books.
Register 1 person only for the Roma seminar
Register 3 or more people for the Roma seminar
Register 1 person only for the Newcastle seminar
Register 3 or more people for the Newcastle seminar
Register 1 person only for the Sydney seminar
Register 3 or more people for the Sydney seminar
- Download and complete the seminar flyer and then fax to (07) 3337 9875 (including the area code) or post to Positive People Solutions at PO Box 54 Cotton Tree Qld 4558.
- Contact us directly by emailing your details to or telephoning 0406 534 800
Tax deductibility
This seminar is fully tax-deductible when purchased as an employment-related expense.
Cancellations
- People who cancel their registration, one week or more prior, are eligible for a full refund minus a $44 administrative fee.
- Cancellations less than one week prior are non-refundable, but can be transferred as a credit towards a future seminar with us.
- People who do not give any notice of their non-attendance are not eligible for a refund or credit.
Read more
Download Ken Warren's promotional flyer
Book Ken for your next conference or in-house training day
Read about our other public seminars
Find out what past attendees are saying
