Certainly, none of us is perfect - we are all someone else's difficult person at times.
However, some people excel at being difficult. Are any of the following familiar to you?
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A manager who is great at the technical parts of their work, but who struggles with their people skills.
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Team members who seem to have no appreciation for the impact of their performance on others.
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A colleague who refuses to speak to you directly when they have a concern.
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Others who come across as rude, demanding or disrespectful.
Whether you are experiencing a difficult relationship with someone at work at present ...
Or you want to do your part in building more positive relationships & stronger teams ...
You will enjoy this program for managers and team members of all levels.
What Do I Learn?
In this positive and practical program, you will learn how to:
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Avoid offending others by accident
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Work well with people who are completely different to you
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See 'interesting' people at work in a much kinder light
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Respond helpfully to the difficult behaviour of others
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Handle difficult conversations in a more confident and positive way
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Influence change with people whose behaviour you cannot ignore
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Effectively manage those people who are incapable of change
About the Presenter
Ken Warren is a Relationship Specialist who helps teams to perform at their very best.
Ken draws on 28 years professional experience:
In Management ...
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Managing his own teams in the government, community and business sectors
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Coaching Managers on how to bring out the best in their teams
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Assisting workplaces dealing with entrenched conflict and other difficulties
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Speaking to thousands throughout Australia on Team Performance
In Counselling, working with ...
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Couples, families and team members with relationship difficulties
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Young people and adults with aggressive behaviour
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People with mental health and alcohol and drug-related problems
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Professionals in helping roles, helping them to work more effectively with very difficult clients
You will find Ken to be friendly and personable and provide solutions for your work that are positive, powerful and practical.
Ken is the Immediate Past-President of the Qld Chapter of the National Speakers Association where he is recognised as a Certified Speaking Professional (CSP).
This is the highest level of accreditation for speakers internationally and is achieved by less than 10% of professional speakers.
Ken speaks to audiences, large and small, throughout Australia. You will enjoy his stories, his interactive style, and find his ideas easy to put into practice.
What People Are Saying
“After Ken presented to my team, the penny dropped with those that were making things difficult for other parties and those that harboured grudges over issues long forgotten. ‘Someone has to be an adult here’ was a catchphrase that resonated amongst them. I am now working with a group that is more robust and exhibiting a more mature outlook in their work environment and hence working relationships and productivity has improved.”
Brenton Howell, Business Director, St John's Grammar School, Adelaide
"I found that I learnt a great deal about the behaviour of others, but more importantly about my own behaviour and how a few simple changes in communication techniques can be of great benefit to myself, my employees and the company that I work for. I have no hesitation in recommending Ken's seminars and will make a point of letting my business associates know." Kathy Lawrenson, General Manager, Real Time Instruments, Mackay
"Ken's presentations on Team Relationships certainly provoked people to think about taking responsibility for their own situation by reflecting more and looking beyond other people's behaviours to actual needs. The feedback from all presentations was very positive and staff have started implementing some of the learnings in their own personal situations and finding solutions that suit."
Jennifer Palelei, Human Resources Manager, Southbank Institute of Technology, Brisbane
Book Ken to Speak at Your Workplace
Wherever you are in Australia, Ken is happy to come to you.
This also allows his programs to be customised to the needs of your workplace.
Contact Ken now for a chat about having him speak at your next conference or in-house training day.
He can be contacted through 0406 402 800 or ken@positivepeoplesolutions.com.au
