Do you work with a manager or colleague who is causing offence, creating stress, or undermining team performance?

Do you wonder if speaking to them will make a difference or perhaps make a bad situation even worse?

If so, then you need to be part of this valuable training for managers and team members of all levels. 

Why is this training important?

Frustrations with managers and colleagues come at a huge cost to workplaces. Such challenges tend to result in reduced morale, strained relationships, and poor productivity.

There is also an increase in rates of sick leave, complaints of harassment and bullying, and unnecessary staff turnover.

Then there is the cost to managers of the time they need to spend supporting team members who are involved, performance managing staff, and responding to formal grievances.

When you add it up, the cost is enormous!

Who is this training for?

Learn how to ...

  1. See 'difficult' people at work in a much kinder light
  2. Shape the behaviour you want to see from your manager or colleagues
  3. Handle difficult conversations in a more confident and positive way
  4. Respond helpfully to upset or defensive behaviour when it occurs
  5. Resolve conflicts and repair relationships with colleagues
  6. Protect yourself from allegations of harassment and bullying
  7. Take decisive action with those who lack a capacity for change
  8. Be less difficult yourself and achieve easier, more positive working relationships

About the presenter

Ken Warren - Positive People Solutions

Ken Warren BA, M Soc Sc, CSP is a Relationships Specialist who helps teams to perform at their very best.

Through his enjoyable, practical and interactive speaking programs, Ken has helped thousands around Australia to:

  1. Build even stronger, more positive and effective teams
  2. Handle difficult conversations in a more confident and positive way
  3. Enhance their resilience and well-being at work

Ken’s expertise comes from over 30 years experience …

Ken is the Director of Positive People Solutions, a speaking business based on the Sunshine Coast.

He speaks at conferences and workplaces throughout Australia, particularly in the Education, Health and Community sectors.

Open this link to see Ken’s long list of happy clients and what they have to say about his programs.  

With Ken, you can be assured of enjoying a quality speaker. He is a past Qld State President of Professional Speakers Australia where he is accredited as a Certified Speaking Professional (CSP) - a recognition achieved by less than 7% of professional speakers.

You will enjoy his humour and stories, his interactive style, and find his ideas easy to put into practice.

What people are saying

“Highly-beneficial training for anyone in a leadership role who are dealing with difficult personnel. Ken is very engaging and I consider his workshop to be one of the best I have been to.” 
Christine Clothier, Assistant Principal, Department of Education, Woodenbong, NSW

“Enjoyed Ken’s informative, humorous and professional approach. Ken has a grasp of what’s really happening in workplaces and how to manage those conflicts well.”
Lyndal Wallace, Clinical Nurse Consultant, PA Hospital Mental Health Unit, Brisbane

"I had quite a few ‘light bulb’ moments during his presentation and I realise now that my previous efforts to rectify things actually made them worse! His suggested solutions were so simple, yet very effective. Thanks very much Ken.  We need more people like you in the world!"
Christine Higgins, Business Services Manager, University of Tasmania

Have Ken run customised training for your workplace

Wherever you are in Australia, Ken is happy to come to you.

This also allows his programs to be customised to the needs of your workplace.

Contact Ken now for a no-obligation chat about having him speak at your next conference or in-house training day.

He can be contacted through 0406 402 800 or


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